Done-For-You
We run your survey end-to-end. You get the data.
Every job your team would otherwise do: writing the instrument, building the roster, making the calls, chasing the stragglers, and producing the report your members actually read.
The short version
Same platform, same methodology. We just do the work.
Done-For-You is not a different product. It is the same survey platform and the same methodology a self-serve customer would use, with our team holding the operational end. The data and the decision about who sees results stay yours.
What changes is who spends the hours. Somebody has to write the questions, assemble the invite list, call the businesses that have not responded, and turn a closed survey into a report a board will read. On a Done-For-You engagement, that somebody is us.
What you cannot buy elsewhere
A Ph.D. reads every question before launch
Dr. Michelle Cobb reviews the complete instrument before it goes out: every question, every answer format, every section. In later cycles, any question that changes goes through the same review before it reaches a respondent.
This is the step that decides whether your results are defensible. A question with the wrong answer format produces a column nobody can chart. A matrix built the wrong way costs you completions. Those problems cannot be fixed after responses are in, which is why the review happens before launch rather than after.
On a software-only license this is available as a paid add-on. On Done-For-You it is simply how every survey is built.
Dr. Michelle Cobb
Analytics & Methodology
Michelle leads the science behind the platform: the statistics driving percentile reporting and the pre-launch reviews that catch problems before a survey reaches respondents.
Meet the team →
The instrument
A template that is maintained, then tailored to you
We start from the 174-question benefits template, which we review every year so it keeps pace with what employers actually offer and what participants actually ask about. You are not starting from a document that was written once and left alone.
Then we cut it to fit. Every group that brings us in has its own questions, and the instrument is shaped around those rather than around what is convenient to ship. Sections that do not apply come out. Items your sector benchmarks go in. The result is a survey built for your membership, not a generic one with your logo on it.
The operational work
The hours nobody warns you about
This is where most in-house survey programs stall. It is also the part we take completely.
Participant recruitment
We build the roster, deduplicate it, load it, and send the invitations. If you ran a survey before, we migrate the prior cycle as part of the engagement so returning respondents see last year answers pre-filled.
- Roster building and cleanup
- Branded invitations
- Staggered sending to protect deliverability
Phone calls and follow-up
US-based staff call participants to establish trust, explain why participation is worth their time, and walk anyone who is stuck through the sticky question. Reminder emails alone do not recover these responses.
- Intro and follow-up calls
- Scheduled reminders
- Video walkthroughs for stuck respondents
Reporting and distribution
When the survey closes we build the report and get it into the hands of everyone entitled to see it, with safe-harbor suppression applied and release controlled by you.
- Compiled, anonymized results
- Per-audience release
- Excel and CSV exports
Division of labor
What we handle, and the little we need from you
The honest version, so there are no surprises once the engagement starts.
We do
- Design the instrument Tailored from the maintained template and reviewed question by question by Dr. Cobb.
- Build and clean the roster Including migrating prior cycles so year-over-year comparison works from day one.
- Run the outreach Invitations, scheduled reminders, phone calls, and video help for anyone who gets stuck.
- Monitor response rates And chase the specific businesses whose absence would leave a hole in your results.
- Apply Safe Harbor protection Results are suppressed wherever a slice has too few respondents, so no participant can be identified.
- Build and distribute the report Compiled, anonymized, and released to each audience on the schedule you choose.
You do
- Tell us what you need to know The decisions the data has to support. Everything else follows from this.
- Lend us your name Invitations go out looking like they came from you, because participation runs on your relationships, and an invitation from you outperforms one from a vendor they have never heard of.
- Approve the instrument You sign off on the final question set before anything is sent.
- Decide who sees results Participants only, or paying subscribers too. Your call.
How it runs
Four phases, start to published report
The methodology is the same one documented in our complete wage and benefits survey guide. Here is who does what in each phase.
Phase 1
Scoping
Working sessions on the decisions you need the data to support, the job list, and the market cut. This phase sets everything downstream, so it is the one worth slowing down for.
Phase 2
Instrument build and review
We tailor the template to your program, then Dr. Cobb reviews every question and answer format before anything is approved. You get the final say on the question set.
Phase 3
Fielding
Invitations go out, reminders run on schedule, and our team works the phones. We watch response rates by segment and chase the gaps rather than waiting to see what arrives.
Phase 4
Compile and release
Results compile the moment the survey closes, into an internal view and a safe-harbored audience view. We build the report and release it to each audience on your schedule.
Common questions
What is the difference between Done-For-You and the software license?
The platform is identical. On a software-only license your team designs the instrument, builds the roster, runs the outreach, and produces the report. On Done-For-You we do all of that, and the Ph.D. methodology review is included rather than being a paid add-on. See pricing for how the two compare.
Do we still own the data?
Yes. It is your data throughout. You approve the instrument, you decide who sees results and when, and you can export everything to Excel or CSV at any time.
How is Done-For-You priced?
Per survey, based on how many people you are serving. It includes the platform license, so it is not an add-on charge on top of software. We send a written quote within one business day. See pricing.
Can we start Done-For-You and move to running it ourselves?
That is a common path. The first cycle is the hardest one, and once the instrument is built and the roster exists, a lot of teams take the second cycle in-house. Everything stays on the same platform, so there is no migration and the year-over-year comparison survives the handover.
What if our members are hard to reach?
That is most of what we do. Reminder emails recover the easy responses; the rest come from phone calls, and from a video call with whoever is stuck on a specific question. Recruitment through your organization matters more than anything we do, which is why the invitation stays visibly yours.
Keep reading
How to run a wage and benefits survey
The full methodology we follow, from instrument design through publishing results that hold up.
Pricing
How Done-For-You compares to the software-only license, and what is included in each.
Compensation surveys explained
The four survey types, how sponsors fund a program, and the templates every engagement starts from.
Complex surveys to send and don’t know where to start?
Book a 20-minute demo. We’ll show you the system, talk through your goals, and tell you whether we’re a fit. No pressure.